How Our Privacy Policy Covers Wallet Records
Our Privacy Policy covers details you provide during account opening, including your contact details and the verification information needed before account access. We also record practical activity such as login events, device signals, selected lobby pages and payment status so we can keep an account session
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working and investigate a disputed wallet event. DANA, OVO, GoPay and QRIS may produce transaction references or status data that help us match a deposit or withdrawal request to your account. Bank transfer and virtual account records can include the sending bank reference, including BCA, BRI,
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Mandiri or BNI. We use these records for account administration, security checks and support requests, not for unrelated purposes. Storage periods depend on the reason for collection and applicable rules. Where the policy applies to access or eligibility, that access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.